Delivery Charges:
Delivery charge varies with each buyer as per buyer’s location.
Buyer incurs relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
For Products a Rs 40 charge for delivery per item may be applied if the order value is less than Rs 1000. While, orders of Rs 1000 or above are delivered free.

Delivery time:
Design By Sonalis generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
• The Design By Sonali offering the product
• Product’s availability with the Design By Sonali
• The destination to which you want the order shipped to and location of the Design By Sonali.
Delivery times are influenced by product availability, geographic location of the Design By Sonali, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
There are NO hidden charges when you make a purchase on Design By Sonali. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery Location:
Whether your location can be serviced or not depends on
• Whether the courier partner ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location
At times Design By Sonali prefer not to ship to certain locations. This is entirely at their discretion.

Cash on Delivery:
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

‘In Stock’:
For items listed as “In Stock”, Design By Sonali’s will mention the delivery time based on your location pincode(usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Preorder’ or ‘Forthcoming’:
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

‘Out of Stock’:
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.
‘Imported’:
Sometimes, items have to be sourced by Design By Sonalisfrom outside India. These items are mentioned as ‘Imported’ on the product page and can take at least 10 days or more to be delivered to you.

‘Back In Stock Soon’:
The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Design By Sonali.

‘Temporarily Unavailable’:
The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Permanently Discontinued’:
This product is no longer available because it is obsolete and/or its production has been discontinued.